Cyndee CBRF Training: Online Training for Community-Based Residential Facilities



My name is Cynthia Darlene Allen-Lowe, and I am a CBRF Certifier in the state of Wisconsin through the University of Wisconsin-Green Bay. My trainer number is T-106535, which can be verified. I have 25 years of nursing work history, which includes and is not limited to long term care, ventilation, private duty through the state of Wisconsin, along with having Administration work history. Lastly, I do hold a Bachelor of Science Degree in Health Care Administration and Communication.

It gives me great pleasure to offer online CBRF training and continuing education to various healthcare organizations around the Wisconsin area; including home healthcare, residential living facilities (group homes), and assisted living facilities.


A Community-Based Residential Facility (CBRF) is a place where five or more unrelated people live together in a community setting. Services provided include room and board, supervision, support services, and may include up to three hours per week of nursing care per resident.

Cyndee CBRF Training provides all required cores of CBRF training and continuing education:

  • CBRF training and certifications in: Medication Administration; Standard Precautions; Fire Safety; First Aid and Choking
  • Yearly continuing education, which includes: Client Groups; Fire Safety; First Aid and Choking; Medications; Preventing Abuse & Neglect; Resident Rights; Standard Precautions

The standardized training material is the curriculum approved by the Wisconsin Department of Health Services to meet the requirement for courses that will be provided. Participants who successfully complete the selected courses will be added to the Wisconsin Community-Based Care and Treatment Training Registry located at www.uwgb.edu/registry.


My goal is to help facilities certify staff at reasonable rates.

  • $200 for Medication Administration
  • $100 for Standard Precautions
  • $100 for Fire Safety
  • $100 for First Aid and Choking
  • Or $400 For All Four Classes

  •   Medication Administration:

    This class provides information about various meds, laws and procedures.

      Standard Precautions:

    Learn and apply infection control techniques such as hand washing and gloving. Also learn about blood borne pathogens and other diseases.

      Fire Safety:

    Learn about different codes and fire procedures, and how to correctly use different extinguishers.

      First Aid and Choking:

    Learn about emergency care for choking, bleeding, diabetic emergencies, strokes, heart attacks, muscle and bone injuries and much more.

    All sales are final, but participants may reschedule one time or transfer a registration to a different participant one time. No call no shows are also non-refundable and cannot be exchanged.


    The Wisconsin Department of Health Services (DHS 83.25) requires that administrators and resident care staff receive at least 15 hours per calendar year of continuing education beginning with the first full calendar year of employment.

    Please call 1-888-252-2736 or inquire for more information.

    Continuing education must be relevant to the job responsibilities and include, at a minimum, all of the following:

    • Client Groups
    • Fire Safety
    • First Aid and Choking
    • Medications
    • Preventing Abuse & Neglect
    • Resident Rights
    • Standard Precautions

    Additional classes provided include:

    • Advanced Aging
    • Covid-19
    • Customer Service/Communication
    • Disability Awareness
    • Food Safety and Sanitation
    • Individual Service Plan (ISP)
    • Urinary Incontinence
    • Workplace Violence Prevention


    Zoom is a cloud-based video conferencing service you can use to virtually meet with others - either by video or audio-only or both, all while conducting live chats and screen sharing.

    Zoom helps improve student outcomes with secure video communication services for hybrid classrooms, office hours, administrative meetings, and more. The value of virtual learning is being recognized by more organizations, since it is a cost effective way to train staff.

    We are also experiencing a worldwide pandemic. The virus that causes COVID-19 is spreading very easily and sustainably between people. Virtual learning will help us all stay safe and healthy.


    The mission of Cyndee CBRF Training is to educate and train caregivers and med techs who are passionate, caring and able to demonstrate technical proficiency, aims to sustain the highest quality of life for the elders, the sick, and the disabled confined in their residences, group home, and/or convalescent homes with high level of integrity and professionalism.

    My classes are open to any Wisconsin resident who is interested in working in a community-based residential facility. Employers who require quality training for their employees are also encouraged to contact me.


    CBRF Certifier T-106535,
    University of Wisconsin-Green Bay

    Bachelor's Degree in Healthcare Administration and Communication, Ottawa University

    Licensed Practical Nurse,
    Milwaukee Area Technical College

    Wisconsin Assisted Living Association

    Ventilation Training,
    Wheaton Franciscan Healthcare

    CPR & Vent Certification,
    Paratech Ambulance Service, Inc.

    Ministers License,
    Christian Harvest Church

    Church of God In Christ

    Licensed & Certified,
    Wisconsin Department of Children and Families


    Around the country, there are millions of people who serve as caregivers. Some caregivers work for home care agencies, others work independently, and others don’t “work” at all but are family caregivers who pitch in to help loved ones. No matter what type of caregiver a person may be, there are common characteristics that they all must have in order to perform successfully. When you can identify with these traits you will know that you are in the right field.

    Attentiveness. It is important when providing home care that the caregiver is attentive to the needs and changes that are taking place. By being attentive, the caregiver will notice when there are emotional or physical changes in the person he or she is caring for.

    Compassion. When someone has compassion for another they have an understanding of what the person is going through.When someone has compassion for another they have an understanding of what the person is going through.

    Dependability. Those who need home care don’t usually just need it sporadically. Rather it is on a regular basis, so it is imperative that a caregiver be dependable and show up to provide the care that the person needs and is counting on.

    Patience. Those who provide home care to others need to be patient. Being patient means that the person understands that there may be changes in plans, things may not go as quickly as planned, and there may be a little hesitation at times on the part of the person receiving care.

    Trustworthiness. Caregivers are often in a position that will allow them to have access to the belongings of the person they are caring for. It is crucial that the caregiver be someone who is trustworthy and will not breach that trust by taking advantage of the person that is being cared for.

    One of the most rewarding things about being a caregiver is the fact that you will be able to help others on a daily basis. Through the services and support you are providing, you will be having a direct impact on the quality of life for your clients. This alone can make the hard work and dedication rewarding!


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