CBRF Yearly Continuing Education

15 Self-Study eLearning Courses

In addition to the Primary 4 Courses, we provide yearly continuing education. The Wisconsin Department of Health Services (DHS 83.25) requires that administrators and resident care staff receive at least 15 hours per calendar year of continuing education beginning with the first full calendar year of employment.

Our continuing education package includes:

Continuing education must be relevant to the job responsibilities and include, at a minimum, all of the following:

Additional courses provided include:


CBRF Yearly Continuing Education Package

Advanced Aging

Caring for the elderly impacts the lives of millions across the United States. The elderly can be at risk for severe physical and mental health conditions. They may struggle to live independently and may need relocation to a retirement community, assisted living facility, or nursing home. Health practitioners may grapple with the most effective treatment methods, and families may struggle with paying for health care costs. As more people enter their senior years, the challenges of caring for the elderly will only become more complex. Although everyone experiences aging, each of us ages differently. In this session, we will explore general physical, emotional and mental changes that occur with aging, and identify common care needs of older adults.

Challenging Behaviors / Client Group

In this 2-hour course, you will be provided with guidelines in handling difficult clients such as those with behavioral disorders or clients with tendencies to harm themselves and others.


This course provides a general introduction to Acute Respiratory Infections (ARIs) and basic hygiene measures to protect against infection. By the end of the course, you should be able to describe basic information about ARIs including what they are, how they are transmitted, how to assess the risk of infection and list basic hygiene measures to protect against infection.

Customer Service / Communication

The purpose of this course is to demonstrate respectful and empathetic treatment to ALL patients/clients.

Disability Awareness

This course will define developmental disabilities, discuss specific diagnoses, and identify general characteristics and common care needs of individuals with developmental disabilities.

Fire Safety

In this course, we will review procedures for preventing and responding to fire, following your facility’s emergency plan, and recognizing and responding to emergency medical situations.

First Aid and Choking

This course is designed to provide you with the skills needed to promptly and adequately respond in an emergency situation. You will learn how to recognize the signals of an emergency situation and how to provide the needed care.

Food Safety and Sanitation

In this course we will review the importance of food safety in healthcare food service, provide a general overview of food safety practices, and explore available tools and best practices for continuous staff education.

Individual Service Plan

This class focuses on the individual service plan of the client. You will learn the rules and how to meet the needs of the client as well as care plan correctly.

Managing Urinary Incontinence

In this course we will cover the importance of bladder training. The goals are to increase the amount of time between emptying your bladder and the amount of fluids your bladder can hold. It also can diminish leakage and the sense of urgency associated with the problem.

Medication Administration

A medication error can be fatal, therefore, it important that you correctly follow the six rights each and every time you assist with medication administration. In this course, we will focus on implementing the six rights, following the physician’s order, identifying side effects and drug interactions, and reporting and documenting medication and health issues.

Preventing Abuse and Neglect

This course will educate students on how to detect signs of abuse, neglect, or other untoward treatment on the patient, which can either come from family members, loved ones, or from the patient, like for those who have self-harm tendencies. It will also teach preventive techniques, emotional support, and other tools necessary for the healthcare worker to effectively handle abuse-related situations.

Resident Rights

History is filled with accounts of mistreatment of clients. However, through the efforts of family members and other advocates, laws were passed which identified and mandated long awaited rights. In this course, we will discuss these rights, identify how you can protect them and assist clients in exercising them, and outline what to do if they are violated. We will also provide you with the knowledge to be able to identify potentially abusive situations, implement methods to prevent them, and take necessary steps to report them.

Standard Precautions

An important part of keeping yourself and the clients safe is to practice standard precaution to minimize the transmission of disease. This class will provide you with the skills necessary to handle routine non-emergency excretions in giving care, handle exposure incidents, and use personal protective equipment and effective personal hygiene practices. OSHA standards for prevention of blood borne pathogens’ transmission will be presented.

Workplace Violence Prevention

It’s important for every healthcare worker to know what to do when confronted with violence in the workplace, the importance of reporting aggressive behavior and how to catch warning signs of violence. In this course students are also taught how stress, fear and anxiety can lead to aggressive behavior, as well as practical ways to relieve stressful situations.

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Also Learn About Our Primary 4 Training Courses

Jump Start Your Career In The Healthcare Industry

Around the country, there are millions of people who serve as caregivers. Some caregivers work for assisted living facilities, some work for home care agencies, some work independently, and others don’t “work” at all but are family caregivers who pitch in to help loved ones. No matter what type of caregiver a person may be - attentiveness, compassion, dependability, patience, and trustworthiness are characteristics that they all must have in order to perform successfully. When you can identify with these traits you will know that you are in the right field.